Recruitment And Selection

About the Workshop

Enable participants to upgrade the quality of hires through the International Standards of the actual sample of Recruitment and Selection case.

Learning Objectives

By the end of this module, participants will be able to:

• Identify talents at the very first stage of the recruitment process (internal and external).

• Enhance their recruitment/interviewing techniques in order to select better quality candidates.

Topics Covered

1. Introduction

a. Overview on the role that HR plays in talent acquisition and retention.

b. What are the characteristics of a talent?

c. Overview on Employment Branding as a system to attract and retain talents

2. Risk Identification and Evaluation

a. How do you go about screening applicants/talents?

b. How does the talents selection interviews process go? (internal candidates and

external applicants)?

c. If possible, for the Recruitment Manager to present an overview to the participants

d. Exercise: participants will

i. Identify the risks inherent to this process.

ii. Evaluate the impact of those risks if they were not properly managed.

iii. Prioritizing risks and agreeing on the priority risks to be controlled.

e. Have you recently had any mis-hire or mis-promotion?

f. Exercise: participants will calculate the cost of this mis-hire or mis-promotion.

g. Why Commonplace Hiring Methods Are So Poor?

3. Risk Mitigation

a. Exercise: Participants will have to recommend some controls over the identified

priority risks.

b. Introduce the Top grading technique and tools (History Form, Snapshots, competency

interview guide) as a control technique to increase the quality of hires.

c. Introduce the evidence based and Behaviorally Anchored Rating Scales, and the best

expected actions to look for as another control technique.

d. Exercise: participants will have to agree over risk controls and to develop those.

e. Participants will then integrate the developed risk controls over the actual

recruitment and selection process.

f. Participants will be practicing the enhanced form sample over role plays with

self/peers/facilitator feedback.

g. Evaluation: measuring recruitment efficiency and effectiveness using KPIs and

metrics.

4. Summary and Conclusion

a. Overview of the International career management and succession planning processes

b. Link the learning and outcome to the International Standards of the Career

Management and Succession Planning processes.

c. Team Assignment: each team will be selecting an actual interview form and adding

the BARS and successful actions to look for. They will have to apply this form over

real interviews.

Duration: 8 hours