Workshops Categories

Summary

Strategic Planning leads management in defining and achieving a vision that is ultimately linked to the customer. This workshop is based on a systematic thinking approach that will help individuals, teams, departments, and businesses of all sizes and types in a simple phased process to create and implement strategic planning successfully.

It begins with defining the end goal or vision first and then focuses all activities toward that outcome.

Learning Objectives

By the end of this workshop, participants will be able to:

1. Identify the new ways of looking at problems and opportunities
2. Explore creative and analytical techniques for generating fresh possibilities
3. Understand the role that values, culture, and goals have in resolving an issue successfully
4. Understand and select appropriate strategies for implementing decisions

Topics Covered

1. Strategic Business Planning Basics
2. What is a Strategy?
3. Understanding the Tasks of Strategic Management
4. Getting started with Backwards Thinking
5. The Benefits of Strategic Business Planning
6. Common mistakes in Strategic Planning
7. Plan to Plan
8. Questions to Consider
9. Developing a Practical value for your planning
10. Identifying Potential Barriers
11. The Strategic Business Planning Model
12. Phase A: Creating the Ideal future
13. Understanding Vision, Mission and Values
14. Setting Business Goals
15. Assigning roles, responsibilities and accountabilities
16. Phase B: Measuring Success
17. Defining Key SuccessFactors
18. Phase C: Developing and Converting Strategies to Actions
19. Current State Assessment
20. SWOT Analysis
21. PEST Analysis
22. Core Strategy Development
23. Identifying Changing Core Strategies
24. Identifying Continuing Core Strategies

4.Plans and Strategy

1. Phase D: Implementing Change successfully
2. Plan to Implement
3. Organizing for Implementation
4. Strategic Planning Document
5. Ideas for Communicating the Strategic Plan
6. The Leadership Steering Committee
7. Keys to Success
8. Strategy Implementation and Change
9. Annual Strategic Review and Update

5.Problem Solving and Decision Making

1. 6 Hats of Edward de Bono
2. Understanding the brain
3. Removing emotions from decisions

Duration: 12 hours

Summary

In this workshop you will discover the natural problem-solving skills you already have, and investigate methods you can use to make decisions and persuade people that your solutions are applicable. You will also consider how you can apply these techniques in your own life and work and produce your own proposals to solve issues important to you.

Learning Objectives

Upon completion of workshop participants will be able to:

1. Evaluate personal skills for problem solving.
2. Describe how problems exist in wider contexts.
3. Develop an idea to approach a real-life problem.
4. Explore methods to minimize risk and turn ideas into plans.
5. Explain the importance of wider impact when proposing solutions.
6. Produce a plan that persuades others that your solution will work.
7. Analyse the different options and select the “best fit” for a creative solution
8. Work through the creative problem solving & decision-making process

Topics Covered

1. Problem-Solving Skills
2. What is the last problem you solved?
3. What is your problem-solving strength?
4. Learning to solve problems at work
5. How can you improve your problem-solving skills?
6. Decision Making Basics
7. Fundamentals of Decision Making
8. Defining Decisions
9. Decision frames
10. Researching Decisions
11. Finding a Problem to Solve
12. A problem-solving approach
13. Defining problems
14. A problem-solving tool
15. Using “SWOT” to solve problems
16. A case study
17. Creative Problem Solving & Decision-Making Process
18. Step 1: Identify and Frame the Problem
19. Step 2: Develop a Creative Solution and Implement the Decision
20. Step 3: Implement the Decision
21. Step 4: Evaluate the Solution’s Success
22. Looking for Risks
23. How do businesses solve problems?
24. From inspired ideas to practical plans
25. Managing risks.
26. Are there other bigger risks?
27. Pitching your Ideas
28. How much time and money does your solution need?
29. How can you tell if your plan was a success?
30. Making your Plan
31. Planning to solve your own problem
32. Solving your problem
33. Review your plan

Duration: 12 hours

About the Workshop

Performance management is a process of ensuring that a set of activities and outputs meets an organization's goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks.

Learning Objectives

Upon completion of workshop participants will be able to:

1. Describe performance management
2. Identify the uses of performance appraisal.
3. Discuss the performance appraisal process
4. Identify who may be responsible for performance appraisal.
5. Explain the performance appraisal period.
6. List the problems that have been associated with performance appraisal.

Target Audience

The course content is designed for HR specialists, generalists, business administration bachelor’s degree or equivalent.

Topics Covered

1. Defining performance appraisal and performance management.
2. Uses of performance management.
3. Performance management Process
4. Competencies settings
5. Objective cascading
6. Types of performance appraisal
7. When to measure the performance
8. Performance appraisal obstacles

Duration: 12 hours

About the Workshop

This workshop is directed to middle and upper management with a minimum of one year in current position with mid-level English language is necessary in order to comprehend the theories and practices.

Learning Objectives

Upon completion of workshop, participants will be able to:

1. Understand the basic components of Processes and their value to effective workflow
2. The ability to analyze current state of the organizational processes and identify the gaps
3. Quantify the change in process and the savings in time and money
4. Redraw the new state process and pick a prototype for implementation
5. Manage the resistance to change for the new state in the organization

Target Audience

This workshop will appeal to the audience mentioned above especially for those inspiring to grow in their positions and develop their skills with particular focus on people in the following positions: Operations, QA/QC, Production, HR, and OD

Topics Covered

1.Proactive Service Excellence

1. Different theories of process improvement
2. Six sigma and its benefits
3. Effective process improvement tools
4. Case study

2.Understanding Process Improvement

1. Process analysis
2. Gap analysis
3. Process evaluation
4. Case study

3.Understanding the current state

1. People process and systems
2. Process governance
3. Mapping the current state

4.Data Collection

a. Conducting observations

b. Data evaluation

c. Presenting data

5.Data analysis methods

a. Understanding Pareto

b. Calculating lost time

c. Demonstrating change

6.Recommending data-driven change

a. Quantifying change

b. Presenting change

c. Drafting method-change scorecards

7.Prototyping

a. Selecting the prototype

b. Implementing change

c. Measuring the gaps

8.Managing change

a. The psychology of change

b. The types of resistance

c. Kubler-Ross change management curve

Duration: 24 hours

Summary:

We sometimes perceive goal setting as putting together a bunch of techniques and applying them across time, which is a big mistake and rarely works.

Each individual is different in terms of tendencies and triggers, we each come from different backgrounds and experiences, it is essential to understand these aspects and what sets us up for failure when it comes to goal setting before actually practicing the famous techniques.

This workshop is rich with self-assessments and packed with knowledge to equip the participants with the needed information and techniques that will allow them to successfully set goals and manage them efficiently.

Learning Objectives:

By the end of this workshop, participants will be able to:

1. Understand what works and what doesn’t
2. Learn their tendencies and triggers
3. Grasp a proper understanding of goals and how to prepare for them
4. Set goals successfully

Topics Covered:

1. Setting Smart Goals
2. What are the different types of goals?
3. The Three P’s
4. SMART goals
5. Pareto’s Law
6. The Productivity Cycle
7. Steps for creating a plan
8. Overcoming Procrastination
9. Attention
10. Rituals
11. The Four Types of Deadlines
12. Imposed deadlines
13. Commitment to other people’s deadlines
14. Our Deadlines
15. No Deadlines
16. How to actually reach your goals
17. The Four Tendencies
18. The Upholder
19. The Questioner
20. The Obliger
21. The Rebel
22. Strategies to Reach your Goals

Duration: 6 hours

Summary

This workshop is designed to offer participants with the competencies required to improve their Emotional Intelligence (EI).

Exploring the positive impact and importance of EI at the professional and social levels with an aim to increase the effectiveness of their relationships at work and in life

Learning Objectives

By the end of this workshop, you will be able to:

1. Discover the impact of emotions on human behavior
2. Use the principles of emotional intelligence in order to enhance relationships with others
3. Apply EI skills in order to maximize personal influence at the professional and social levels

Topics Covered

1. Emotions and reasoning at work
2. Emotions
3. Emotions as data
4. Emotions should not be ignored or hidden
5. Decisions and emotions
6. Following logical patterns
7. Generics and specifics of emotions
8. Perception
9. Self-perception
10. Perceiving the world
11. Understanding your emotional skills
12. Reading people
13. The wheel of emotions
14. Getting in the mood, using emotions
15. Predicting the emotional future, understanding emotions
16. Doing it with feeling
17. Emotional skills application
18. Managing yourself, applying emotional intelligence
19. Managing others
20. Emotional role play
21. Becoming the emotionally intelligent person
22. Working around the emotional blueprint

Duration: 9 hours

Summary:

We live in a knowledge based society, and the more critical you think the better your knowledge will be.

Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it.

It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Critical Thinking will lead to being a more rational and disciplined thinker.

It will reduce your prejudice and bias which will provide you a better understanding of your environment.

This workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information.

It will lead you to be more productive in your career, and provide a great skill in your everyday life.

Learning Objectives:

By the end of this workshop, participants will be able to:

1. Understand the components of critical thinking
2. Utilize non-linear thinking
3. Use logical thinking
4. Recognize what it means to be a critical thinker
5. Evaluate information using critical thinking skills
6. Identify the benefits of critical thinking
7. Revise perspective, when necessary
8. Comprehend problem solving abilities

Topics Covered:

1. Components of Critical Thinking
2. Applying Reason
3. Open Mindedness
4. Analysis
5. Logic

2.Non-Linear Thinking

1. Step Out of Your Comfort Zone
2. Don’t Jump to Conclusions
3. Expect and Initiate Change
4. Being Ready to Adapt

3.Logical Thinking

1. Ask the Right Questions
2. Organize the Data
3. Evaluate the Information
4. Draw Conclusions

4.Critical Thinkers (I)

1. Active Listening
2. Be Curious
3. Be Disciplined
4. Be Humble

5.Critical Thinking (II)

1. Seeing the Big Picture
2. Objectivity
3. Using Your Emotions
4. Being Self-Aware

6.Evaluate the Information

1. Making Assumptions
2. Watch out for the Bias
3. Ask Clarifying Questions
4. SWOT Analysis

7.Benefits of Critical Thinking

1. Being More Persuasive
2. Better Communication
3. Better Problem Solving
4. Increased Emotional Intelligence

8. Changing Your Perspective

1. Limitations of Your Point of View
2. Considering Others Viewpoint
3. Influences on Bias
4. When New Information Arrives

9.Problem Solving

1. Identify Inconsistencies
2. Trust Your Instincts
3. Asking Why?
4. Evaluate the Solution(s)

10.Putting It All Together

1. Retaining Your New Skills
2. Reflect and Learn From Mistakes
3. Always Ask Questions
4. Practicing Critical Thinking

Duration: 9 up to 12 Hours

Summary:

Critical thinking is the general term given to a wide range of cognitive and intellectual skills needed to effectively identify, analyze and evaluate arguments, discover and overcome personal prejudices and biases, also to formulate and present convincing reasons in support of conclusions and of course to make reasonable, intelligent decisions about what to believe and what to do.

Creative thinking is the thinking we do when we generate ideas, whereas critical thinking is the thinking we do when we judge ideas.

This workshop enhances the thinking process leading to critical judgment merged with design thinking to ultimately mold participants’ mind in to thinking in a manner that keeps their organization excelling through innovative strategies to solve problems, make critical decisions and conduct themselves and teams utilizing best practices in critical aspects in an innovative systematic way.

This workshop equips participants with the science of critical thinking, critical judgment and design thinking in order for them to apply their knowledge at work where and when needed.

Learning Objectives:

By the end of this workshop, participants will be able to:

1. Focus
2. Analyze arguments to the extent possible
3. Ask and answer questions of clarification/challenge
4. Judge credibility
5. Deduce and judge deduction
6. Induce and judge induction
7. Make and judge value judgments
8. Consider and reason
9. Understand the stages of design thinking and apply them with practice

Topics Covered:

1. Reasoning
2. Deductive reasoning
3. Analytic reasoning
4. Synthetic reasoning
5. Inductive reasoning
6. Evaluating
7. Using the 5Ws and H

1. Problem Solving
2. Proper identification of problem
3. Defining the problem
4. Examining options
5. Acting on plans
6. Assessing consequences
7. Decision Making
8. Identifying the decision
9. Gathering the information
10. Identifying alternatives
11. Weighing the evidence
12. Choosing among alternatives
13. Taking action
14. Reviewing your decision
15. Analyzing
16. Initial reactions
17. Analysis and interpretation
18. Consideration of cultural context
19. Expression of aesthetic judgment
20. Ongoing reflection
21. The cycle in play
22. Repeat and Refine
23. Application
24. Design Thinking
25. Empathetic Approach
26. Defining context and details
27. Ideating
28. Prototyping
29. Testing
30. Bringing it all together
31. Judging Different Scenarios
32. Roleplaying entire context with live coaching

Duration: 12 hours

About the Workshop

Creativity is not reserved for artists and inventors; it’s a key skill for all of us in business today.

Creativity is important for organizations. Period. It’s a simple formula: Higher creativity leads to greater innovation within the organization and thus, greater success over the long run. In fact, creativity and innovation are integral to an organization’s ability to survive and thrive in today’s competitive marketplace.

Creativity is also becoming a very important skill for leaders. A 2010 IBM survey of more than 1,500 CEOs across the world rated creativity as the most important factor for future success.

Creativity is the highest levels of human performance. It is part of what makes us human and is the key to a more successful life. Kim Corfman, Professor of Marketing at NYU Stern School of Business, believes that the happiest people are those who lead more creative lives: “I think people will have better lives, if they are more creative problem solvers,’ she says.

All this said, we are unfortunately facing a dry spell in creativity. Schools, universities and workplaces drown our creativity in routine, procedure and fear of failure until we are all using the same methods and not thinking of new ideas.

“Ineffective people live day after day with unused potential. They experience synergy only in small, peripheral ways in their lives. But, creative experiences can be produced regularly, consistently, almost daily in people's lives. It requires enormous personal security and openness and spirit of adventure.”

– Stephen Covey

Luckily, creativity is like a muscle and the mind can be trained to think and work in more creative ways. Our practical workshop will provide you with creative thinking techniques to generate ideas and solve problems at work. It will also help you learn about your creative style, overcome barriers to your own creativity and also develop creative teams.

Learning Objectives

Upon completion of workshop participants will be able to:

1. Appreciate creative thinking, and identify the steps in the creative process
2. Recognize techniques that will enhance creativity
3. Discover your creative style and how to blend Right and Left Brain Thinking
4. Prepare mentally and physically to be creative, and increase creativity
5. Avoid personal and organizational factors that block creativity and innovation
6. Develop creativity in organizations, and use creativity to generate ideas and solve problems
7. Organize creative teams, conduct creative team sessions and brainstorming sessions.
8. Learn how to use the Six thinking hats and to Think Laterally

Target Audience

This workshop will appeal to a wide range of audiences and is intended for anyone.

Topics Covered

1. Creative Thinking Basics
2. Creative Thinking
3. The creative process
4. Right or Left Brain?
5. Personal Creativity
6. Preparing to be creative
7. Analysing Your Creativity (Creative thinking style)
8. Increasing Creativity
9. Innovation Framework
10. Creativity, Innovation and Invention
11. Innovation Cycle
12. Inspirational Stories of innovation
13. Creativity in Organizations
14. Creative Organizations
15. The business case for creativity and innovation
16. Using Creativity
17. Creativity Skills
18. Brainstorming Techniques
19. CORT Thinking Techniques
20. 6 thinking hats
21. Mind Mapping
22. Radiant thinking
23. How to draw a mind map
24. Mind maps application
25. From thinking to action
26. “Positive Mind” – The Power of Positive Thinking
27. Energy and Focus, Motivation and Willpower
28. The Three Traps of Non-Action
29. Overwhelming Demands
30. Unbearable Constraints
31. Unexplored Choices
32. Unleashing Organizational Energy for Collective Action
33. Comfort Zone
34. Resignation Zone
35. Corrosion Zone
36. Productive Zone

1. Promoting team creativity
2. Creativity Blocks
3. Organizing creative teams and team sessions
4. Promoting and using creativity

Methodology

1. Learning Concepts/Presentations
2. Group Activities and Discussions
3. Tips and Tools
4. Individual and Team Exercises
5. Role Plays/Case Studies
6. Educational Videos
7. Action Plan to ensure Application of the Learning

Duration: 12 hours

Summary

We are surrounded by constant innovation, technology enhancements, and a connection to a global network, all of which has created a new normal of perpetual change.

As a way of handling the increased volume of change, a plethora of proven tools and techniques have been created to aid individuals in managing change,

As a result of these tools and techniques being globally socialized and tested, the necessary components for effectively managing change are known.

Learning Objectives

By the end of this workshop, participants will be able to:

1. Identify ways they can positively lead and motivate people through cultural or organizational change
2. Develop skills for effectively communicating change
3. Identify ways they can help team members cope with change
4. Apply changes in a consistent sustainable manner

Topics Covered

1. Why Change Management?
2. What happens if a Necessary Change Management Component is missing?
3. Change Management Pre-work
4. To Change Behavior – Direct the Rider
5. Case for Change Template
6. Compelling Vision Interview Template
7. Working with Your Sponsor
8. Sponsor Expectation Tool
9. Stakeholder Analysis and Engagement Plan
10. Change Readiness Assessment (baseline)
11. Behavioral Change Plan
12. Team Communication Overview
13. Team Communication Plan
14. Manage Personal Transitions (resistance
15. To Change Behavior – Motivate the Elephant
16. Transition Model (Bridges)
17. Change Process Model (Kubler-Ross)
18. Change Process Model – Indicators & Strategies (Kubler-Ross)
19. Core Values Exercise
20. Best Practices for Leading Change – What to Do
21. Best Practices for Leading Change – What NOT to Do
22. Develop Change Plan
23. To Change Behavior – Shape the Path
24. Implementation Strategies
25. Risk Assessment Template
26. Success Metrics Overview
27. Success Metrics Template
28. Feedback Strategy Overview
29. Feedback Strategy Options
30. Change Communications Plan Overview
31. Change Communications Plan Template
32. Change Communication Brief Template
33. Implement & Monitor the Change
34. To Sustain the Change – Keep the Momentum Going
35. Change Readiness Assessment (final check before pilot/big bang)
36. Monitor Metrics for Continuous Improvement

Duration: 12 Hours