Intelligent Communication

About the Workshop

Understanding how individuals react to different situations can help you communicate more effectively with them.

If you try to communicate based on their comprehension and perception, the chances of your message being heard and understood are greatly increased.

This content-rich workshop introduces one of the tools related to the psychology of communication and understanding yourself and others and both in different contexts.

Target Audience

• Managers

• Supervisors

• Team Leaders

• Front Liners

• Sales People

Learning Objectives

By the end of this workshop, participants will be able to:

• Gain insight in to people’s personality and behavior

• Understand behavioral styles and preferences related

• Unify their language in clusters based on the recipient

• Understand the reasons behind undesired actions and reactions

• Enhance their knowledge to utilize it in their communication

• Become great communicators

• More easily solve problems and make decisions

Topics Covered

1. The Communication Map

a. The Source

b. Encoding the message

c. Channels of Communication

d. The Receiver

2. We are Different

a. Our different styles

b. Psychological differences affecting communication

c. Behavioral differences

d. Breaking the barriers of communication

e. Using the Communication Map in Different Contexts

3. Modifying Communication to Achieve the Best Results

a. Communicating with others the “right way”

b. Maximizing Productivity through Communication

Duration: 4 Hours