Change Management

Summary

We are surrounded by constant innovation, technology enhancements, and a connection to a global network, all of which has created a new normal of perpetual change.

As a way of handling the increased volume of change, a plethora of proven tools and techniques have been created to aid individuals in managing change,

As a result of these tools and techniques being globally socialized and tested, the necessary components for effectively managing change are known.

Learning Objectives

By the end of this workshop, participants will be able to:

1. Identify ways they can positively lead and motivate people through cultural or organizational change
2. Develop skills for effectively communicating change
3. Identify ways they can help team members cope with change
4. Apply changes in a consistent sustainable manner

Topics Covered

1. Why Change Management?
2. What happens if a Necessary Change Management Component is missing?
3. Change Management Pre-work
4. To Change Behavior – Direct the Rider
5. Case for Change Template
6. Compelling Vision Interview Template
7. Working with Your Sponsor
8. Sponsor Expectation Tool
9. Stakeholder Analysis and Engagement Plan
10. Change Readiness Assessment (baseline)
11. Behavioral Change Plan
12. Team Communication Overview
13. Team Communication Plan
14. Manage Personal Transitions (resistance
15. To Change Behavior – Motivate the Elephant
16. Transition Model (Bridges)
17. Change Process Model (Kubler-Ross)
18. Change Process Model – Indicators & Strategies (Kubler-Ross)
19. Core Values Exercise
20. Best Practices for Leading Change – What to Do
21. Best Practices for Leading Change – What NOT to Do
22. Develop Change Plan
23. To Change Behavior – Shape the Path
24. Implementation Strategies
25. Risk Assessment Template
26. Success Metrics Overview
27. Success Metrics Template
28. Feedback Strategy Overview
29. Feedback Strategy Options
30. Change Communications Plan Overview
31. Change Communications Plan Template
32. Change Communication Brief Template
33. Implement & Monitor the Change
34. To Sustain the Change – Keep the Momentum Going
35. Change Readiness Assessment (final check before pilot/big bang)
36. Monitor Metrics for Continuous Improvement

Duration: 12 Hours